Custom Order Information

So, you wanna place a Custom Order?

(Don't we cater to you enough?!)

(Just kidding, we love custom work, it's our specialty!)

Placing custom orders can be tricky as we can only work with what we are given. So, please follow this guide to make sure that your custom order is EXACTLY what you want.

Then, go here to fill out the custom order form

And then go here to fill out our contract.

Once that's done, we will contact you. (No ouija boards required!)

Thank you!

• The first step is to send us an email! Sometimes, we don't have the time to take on custom work for various reasons, so send us an inquiry with what you want to order before sending us money or anything. We want to make sure that you get exactly what you want!
• When placing a custom order, we charge a custom design fee of $25 regardless of your commission. We charge this to offset the loss of hours that would otherwise be used to make our main stock. This is also a 'down payment' that we MUST receive before any work - including design - will begin on your project. We will send you an invoice through PayPal to facilitate this payment.
• When your custom order is accepted, you are required to fill out our contract. By filling this contract out, you agree to our terms, as well as agree to pay for the work. It is a safety precaution for you and for us to guarantee that you get what you want when the deal is done.
• We want to work with your designs. But be warned, things may change in the overall outcome as we are artists, and things in print don't always look the same when put into practice.
• Your cost will vary depending on what you are ordering. Full outfits will obviously be more expensive than a small sculpture. We charge based on time and materials. We will send you the quote for what you are ordering before any work begins.
• You must provide a 50% deposit for any custom work before we will begin work on your project. In addition to the $25 custom work fee, we ask that when a final quote is agreed upon, we receive a 50% deposit (before shipping charges) so that we can begin work on your project. The other 50% of the price, plus shipping cost, is to be paid and received in our account before we will ship your item. These charges and invoices will be sent through PayPal.
• We take all methods of payment that can be done through PayPal. However, if there are circumstances where this is not a viable option, we can make private arrangements for a one-time payment method outside of PayPal.
• Our prices are non-negotiable. We charge a fair rate based on the cost of materials and time. You're more than welcome to make the items yourself, if you'd prefer.
• If you are ordering a custom made clothing item, YOU are responsible for providing correct measurements. We can only work with the measurements you provide. If something does not fit because a measurement is off, you take all responsibility once the item is delivered. We forfeit all responsibility regarding sizing once the item is finished and mailed out. Be sure that your measurements are correct when we are finalizing designs. We will happily help you find your measurements, and we will double check with you that they are correct before we begin work.
• If a measurement is off once the item is delivered, we can do alterations. However, you will be charged for our time and you will be responsible for shipping the item back to us for alterations. The cost of alterations will differ depending on what needs to be done.
• Custom work will take longer than a regular order. Because it is not something we likely have in stock or made already, please allow up to 6 weeks to receive your item.If you need an item by a specific date, PLEASE inform us of that and allow us a minimum of 3 weeks prior to the date needed.

Thanks for reading! We hope that your custom order will be exactly what you want!